St Giles Boulevard

Requested for standing fan at check-in reception. Staff offered to change room but customer preferred to stay in same room. Shortly after, staff brought standing fan to the room. In addition, technician also checked the aircon filter.

It’s connected to Midvalley Megamall and a walk a way from The Gardens - very convenient. The TV system is good and modern with lots of movies to choose from. The breakfast selections are plenty and delicious! The staffs are accommodating. Had air conditioning issue with the room I was staying in - they upgraded the room for me and my family. They also helped when I had problems with my access card. Well done.

Great service, friendly and very helpful staff. A special mention of the restaurant staff for being super friendly, welcoming and providing a wonderful service. And the front desk staff were highly efficient making check in and check out a breeze, plus attending to any queries/requests promptly. Rooms clean and large. Room service very quick and good. Pool side is very quiet and relaxing. Location is wonderful. Overall a great place to stay.

Our whole stay was excellent and exceeded our expectation. We booked a deluxe room for birthday and wedding anniversary and was upgraded to suite, thanks to the amazing staff member at the reception. The room was immaculate, facilities are amazing. Midvalley megamall locates just next to the hotel and there was a through passageway to the mall, making trip back and forth easy. To top it off, train station was just around the corner, lots of grab drivers around, so any place within KL is well within reach. Contrary to what people said about limited breakfast options, we found that the choices were quite vast. Maybe because we were not big eaters to begin with. All in all, an excellent stay, worth every single pence and I would return for more stays in the future!

Superb location- loved walking straight into the mall to excellent shopping and eateries, not to mention a hidden gem no frills great value blind massage MAB Shoppe Blind Massage, Reflexology & Handicrafts Center (look up In Google and read reviews on how to find the shop! - it’s only about 5mins walk from the hotel). Rooms were well appointed with interconnecting room option, staff VERY courteous and helpful especially Mr Sujon(?) from housekeeping who went above and beyond to assist us. The buffet breakfasts were amazing - i loved that they kept changing up dishes even within the same session so there is more variety - it gives you a really good selection of local foods!