Requested for standing fan at check-in reception. Staff offered to change room but customer preferred to stay in same room. Shortly after, staff brought standing fan to the room. In addition, technician also checked the aircon filter.
Kok
luglio 2024
With the renovation, the hotel rooms are clean, bright and fresh. Having easy access to Mid Valley shopping mall and The Gardens is definitely a plus.
Chay
novembre 2023
Breakfast spread available is worth your money. At only rm20/pax, you can enjoy quite a variety of breakfast selections. Though the food varieties can be further improved, however at this price I couldn't complaint more.
Noor
aprile 2025
The upfront staff at the entrance and check-in counters were very helpful and always cheerful. Housekeepers were professional as they kept my room clean and well-furnished with towels, etc. However, I cannot believe it when I realized hair conditioners were not provided for the guest. Knowing the strict airline weight load of 23 kg per passenger, I was not able to bring any hair conditioner from HKG. I expected the hotel to provide it as it was such when I stayed at The Gardens three times when Boulevard was under renovation. And I remember very well that Boulevard supplied hair conditioners and skin lotion in my previous stays with the hotel.
Anne
aprile 2025
It’s connected to Midvalley Megamall and a walk a way from The Gardens - very convenient. The TV system is good and modern with lots of movies to choose from. The breakfast selections are plenty and delicious! The staffs are accommodating. Had air conditioning issue with the room I was staying in - they upgraded the room for me and my family. They also helped when I had problems with my access card. Well done.
Akmal
novembre 2024
The staff on our check-in was exceptionally helpful and professional. Although I had made two consecutive bookings of different room types due to having to extend my stay, they were gracious enough to upgrade my stay to the better room of the two bookings so that we do not have to repack and move rooms. Service staff were always helpful and polite. It's location just above the sprawling mall really made the stay joyful for the family with all the shopping and food outlets to try. Conveniently close to an e-hailing pickup and drop-off.
Hj
gennaio 2025
I recently had the pleasure of staying at St. Giles Boulevard Mid Valley, and I must say, it was an overwhelmingly positive experience from the moment I checked in. Upon arrival, I was warmly greeted by a friendly gentleman at the reception (apologies for not catching his name). He made me feel incredibly welcome, and to my surprise, he upgraded my room from a premium to a suite! This unexpected gesture truly set the tone for my stay. When I reached my room, I was delighted to find a thoughtful "Welcome Back" message written on the wardrobe mirror. It was these little touches that made me feel extra special and thoroughly welcomed. The hotel’s location is ideal, with easy access to Mid Valley Mall, which is conveniently connected to the hotel. The room itself was wonderfully spacious, and the bed was perfect—firm, just as I had requested, and complemented by some excellent firm pillows. I slept exceptionally well during my stay. I also appreciated the addition of a fan in the room, which I prefer over air conditioning. This thoughtful touch made my stay even more comfortable. The staff at St. Giles were consistently courteous and attentive, enhancing the overall experience. All in all, this was a surprising yet incredibly welcomed experience. I will definitely be returning to St. Giles Boulevard Mid Valley in the future, and who knows, perhaps I’ll be upgraded again! Thank you to the entire team for their hospitality and thoughtful surprises. Highly recommend!
Mohanasunder
aprile 2025
Great service, friendly and very helpful staff. A special mention of the restaurant staff for being super friendly, welcoming and providing a wonderful service. And the front desk staff were highly efficient making check in and check out a breeze, plus attending to any queries/requests promptly. Rooms clean and large. Room service very quick and good. Pool side is very quiet and relaxing. Location is wonderful. Overall a great place to stay.
Khadeeja
maggio 2024
Thank you Hana and Sugabthi for serving us and upgrade us from urban king room to suite. Both my kids love the room and spacious enough for my baby to crawling around the room and explore. Mall is direct link to hotel easy to access. For parking they have Rm5 per day if you drive. You have to bring tng to the level 1 counter so they activate your card before heading to carpark to get your car.
Constance
agosto 2024
Our whole stay was excellent and exceeded our expectation. We booked a deluxe room for birthday and wedding anniversary and was upgraded to suite, thanks to the amazing staff member at the reception. The room was immaculate, facilities are amazing. Midvalley megamall locates just next to the hotel and there was a through passageway to the mall, making trip back and forth easy. To top it off, train station was just around the corner, lots of grab drivers around, so any place within KL is well within reach. Contrary to what people said about limited breakfast options, we found that the choices were quite vast. Maybe because we were not big eaters to begin with. All in all, an excellent stay, worth every single pence and I would return for more stays in the future!
Muhammad
dicembre 2024
Prenotazioni:
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