St Giles Boulevard

With the renovation, the hotel rooms are clean, bright and fresh. Having easy access to Mid Valley shopping mall and The Gardens is definitely a plus.

The upfront staff at the entrance and check-in counters were very helpful and always cheerful. Housekeepers were professional as they kept my room clean and well-furnished with towels, etc. However, I cannot believe it when I realized hair conditioners were not provided for the guest. Knowing the strict airline weight load of 23 kg per passenger, I was not able to bring any hair conditioner from HKG. I expected the hotel to provide it as it was such when I stayed at The Gardens three times when Boulevard was under renovation. And I remember very well that Boulevard supplied hair conditioners and skin lotion in my previous stays with the hotel.

It’s connected to Midvalley Megamall and a walk a way from The Gardens - very convenient. The TV system is good and modern with lots of movies to choose from. The breakfast selections are plenty and delicious! The staffs are accommodating. Had air conditioning issue with the room I was staying in - they upgraded the room for me and my family. They also helped when I had problems with my access card. Well done.

The room was super comfy, and the hotel is placed strategically, being linked to Mid Valley Megamall for convenience. The bed was soft and the pillow was very nice to sleep on. The bathroom was really clean with each toiletries enveloped and presented neatly, with no nasty odour. The TV is packed with free movies, most of which are new. Robes + slippers are provided, so is a cold refrigerator. The staff is super helpful as well, and can be reached with just a phone call away, even in the dead of the night where I requested for hair conditioner and also plates and utensils for a late night snack. All of which was delivered by an adorable robot coming up to our room!! A water dispenser is also found in every floors which is nice. I’d say this stay was extremely worth it, and I enjoyed every second of it.

I recently had the pleasure of staying at St. Giles Boulevard Mid Valley, and I must say, it was an overwhelmingly positive experience from the moment I checked in. Upon arrival, I was warmly greeted by a friendly gentleman at the reception (apologies for not catching his name). He made me feel incredibly welcome, and to my surprise, he upgraded my room from a premium to a suite! This unexpected gesture truly set the tone for my stay. When I reached my room, I was delighted to find a thoughtful "Welcome Back" message written on the wardrobe mirror. It was these little touches that made me feel extra special and thoroughly welcomed. The hotel’s location is ideal, with easy access to Mid Valley Mall, which is conveniently connected to the hotel. The room itself was wonderfully spacious, and the bed was perfect—firm, just as I had requested, and complemented by some excellent firm pillows. I slept exceptionally well during my stay. I also appreciated the addition of a fan in the room, which I prefer over air conditioning. This thoughtful touch made my stay even more comfortable. The staff at St. Giles were consistently courteous and attentive, enhancing the overall experience. All in all, this was a surprising yet incredibly welcomed experience. I will definitely be returning to St. Giles Boulevard Mid Valley in the future, and who knows, perhaps I’ll be upgraded again! Thank you to the entire team for their hospitality and thoughtful surprises. Highly recommend!